All information you provide to us will be kept confidential. We hold customers' information only for the purposes of processing orders and communicating with our customers. We do not share this information with any other company for any other purpose. We do not keep or store customers' credit card details.
In common with many other web sites, The Crystal Phoenix places a cookie on your computer to hold the contents of your shopping basket while you browse our web site. Once you have successfully completed your purchase it is removed. These cookies are essential for you to be able to place an order and complete your purchase on our web site.
If you leave our web site without completing your purchase, the cookie will remain on your computer. This means that when you return to our web site, the contents of your basket will still be there for you to add to or remove items. This is useful if you want to complete your purchase at a later date/time.
We use Google Analytics to help us analyse how visitors use our website. Information collected using Google Analytics is anonymous and shows us, for example, which pages customers visit and whether the visitor came direct to our web site(by entering the URL) or whether the visitor clicked on a link to our web site. This helps us analyse data about web page traffic and ultimately enables us to improve our web site and the overall experience for the visitor.
Cookies do not give us access to any information about you.
Cookies can easily be removed from your computer by using the tools in your browser.
UK P&P from 99p for orders up to £45. UK 2nd Class P&P FREE for orders over £45
We post all orders promptly, usually within 1-2 working days of cleared payment.
We send out occasional newsletters via email - if you would like to be included in our mailing list please sign up using the link on the right. We plan to keep you updated as new products arrive and to let you know when we have any special offers and would also like to include hints and tips.
Kumihimo is the current craze and we have a huge selection of Kumihimo braiding products at excellent prices including the Beadsmith Kumihimo discs.